‘Tis the season for online ordering, right? UPS and FedEx say they’re already struggling to keep up with online orders and deliveries by Christmas. UPS expected 14% more packages around Christmas than last year, and FedEx say they expected a 10% rise.
Despite their expectations, online ordering was massively popular this year, and UPS has even sent many of their corporate employees, “hundreds” of them, to various distribution offices around the country to lend a hand. Both companies even hired extra help for the holiday, but are still behind.
They both handle millions of packages a day, and they say that even a small decrease in on-time deliveries can mean hundreds of thousands of customers getting their packages late. Some of the delays are due to weather and wildfires, but mostly due to the overwhelming number of Christmas and holiday online ordering.
Check out more details here, and always order ahead, especially during the holidays.