Ed Sheeran Helps Fan After Facebook Suspension [VIDEO]

She’s Charlotte Campbell, she she’s a musician in London. She posted a 15 second video of herself covering Ed Sheeran’s new song “Castle on the Hill” to her Facebook page. Facebook decided that was copyright infringement, so they suspended her account for 3 days, and told her that she’ll be banned for good if she does it again.

Ed to the rescue. He heard about the ban somehow, and decided he would do something about it. He talked to his record label, and they figured out where the problem was that got her video on their radar. Once the problem was discovered, he made a post to her page (which is already pretty awesome, a personal message from Ed himself):

“just seen your video, it definitely has nothing to do with me. i bloody love seeing people cover my songs. one of the best things i get out of this job is seeing other people find enjoyment too. i asked whats gone on and apparently its a bot that warner have that works on some algorithm (i have no idea what that means) but its just bad luck that it was your video. I’ve had a word, and i’l get it sorted. Sorry again. keep doing what you do, tis ace. ed x”

See the post here.

So basically, her video on her page was flagged by a computer, and that computer told Facebook’s computer that it’s a copyright violation, and Facebook’s computer suspended Charlotte’s account. Glad to see Ed has the power to get all that overturned, and we’re also happy to see that he supports artists covering his songs. What a great guy!


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